The war on talent has come to an end, with highly skilled workers adopting a new approach to catch the attention of hiring managers: thoughtful and well-constructed job applications.

Guest service agents play a pivotal role in shaping the reputation of hotels. They stand at the forefront of guest interactions and are an important guest touchpoint, often determining the overall guest experience.

Tailoring a job application to a specific job posting is crucial to increase your chances of standing out to hiring managers. Here are some effective ways to do so.